saleem pradhan - Plasma panel received broken from the company

Bombay, Maharashtra 0 comments
Not resolved

To, Samsung India limited Date: 27.04.2010

Sub: Replacement of plasma TV panel.

Dear Sir,I had purchased Samsung plasma TV 42 inch (Model No. PS42B430P2, Model Type. PS42B430P2XZN, Serial No. BA3T3MSZ201409V) from MAC Hypermarkets LLC Carrefour MOE Branch, Dubai - U.A.E. on 10th April at 23.51. And as it was too late the mall persons did not check the TV, and gave me full Assurance that there is no problem in pack piece, and in case of any problem I will get a full guarantee in India as the guarantee is valid internationally. And also as I having full faith in Samsung India did not check the piece.

We took intense care in bringing the TV to our destination. But on opening the cartoon initially we were surprised to see that there was no tharmacol in front of the glass panel, also the packing was not that safe for such a Huge TV. And after removing the TV we got to see that the glass beneath the fibre cover was broken, and there was no damage to the fibre surface and also the box was intact, which meant that I had received a faulty piece from the mall itself.

We immediately called the Carrefour mall from where we had purchased the TV. But he said that as the TV was in India, it was not possible for him to extend the warranty from Dubai and I will definitely get the warranty in India.

But here your persons are saying that we cannot get a warranty as the glass inside was broken(there is no damage on outside fibre) which has come from the company itself. Sir we believe in Samsung brand as you will get to see from the fact that out of 20 lcd and plasma purchased by our group, only we two of us purchased Samsung brand (Mr. Tony from Ujjain who purchased 40 inch lcd and I my self who purchased 42 inch plasma).

Here I had a problem with the screen breakage and Mr. Tony's TV was ported in Muscat due to packing problem. And all the other 18 TVs of Sony were ok. Sir we have a very long lasting faith in Samsung brand, and are using many items of Samsung make, sir please let our faith be maintained in your esteemed company and KINDLY REPALCE US THE GLASS PANEL WHICH IS BEEN DEFECTIVE FROM YOUR COMPANY PACK PIECE.

Please do the needfulRegardsSaleem pradhan9923146555997557544502352 222444/222443

Review about: Plasma Tv.

You May Also Like

Buy Squad - Not a new TV + shipping insurance after order Buy Squad "PLEASE DO YOURSELF A FAVOR----> DO NOT BUY anything from Buy Squad. Honestly, after researching on this company, I feel so *** to fall for their "low price" ;0( I ordered..." Read more DONT EVER BUY FROM PROPERTYROOM.COM Propertyroom "LUCKY FOR US---THEY DEMAND A CREDIT CARD FOR PURCHASES. CALL YOUR CREDIT CARD COMPANY AND DISPUTE THE TRANSACTION. YOU ARE NOT CHARGED AND THEY ARE NOT PAID UNTIL THE COMPLAINT..." Read more Whirlpool Cabrio washer cracked lid (Model WTW7800XW2) Whirlpool "We purchased our Whirlpool Cabrio washer and dryer from Lowe's in 2011. (Whirlpool Cabrio Washer Model WTW7800XW2). Before our one year warranty expired, I noticed the lid was..." Read more Buy Squad - TV IS NOT NEW Buy Squad "I purchased the Samsung UN55KS8000 55-Inch 4K Ultra HD Smart LED TV. From start to finish it took almost a month before I received my TV. There was no way..." Read more Skechers - Shoes didn't last Skechers "We got the the light up shoes for are son, who was so excited to have light up shoes.. after a almost 70 dollar price tag the shoes didn't even..." Read more The Bradford Exchange United Kingdom - Very Poor Product The Bradford Exchange United Kingdom "I purchased a Gold plated ring from them last October for a 60th Birthday present for my mum. She didn't start wearing it until 6th December and it already looks..." Read more Woofgang Bakery And Grooming Fleming Island - Poor Customer Service, Privacy Information Violation, Harrassment Woofgang Bakery And Grooming Fleming Island "I had purchased a harness from Woofgang Bakery on the 4th of September 2017 (few days prior to Hurricane Irma). My family and I were forced to evacuate Middleburg Florida..." Read more Mattress Firm - Great salesman, lousy mattresses Mattress Firm "Phil Hudson, the manager of the Plymouth, MA Mattress Firm, has been wonderful and solicitously professional, trying his best to get me not only a good deal but a good..." Read more